Return Policy

Wittiq Return Policy

At Wittiq, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy to make your shopping experience worry-free.

Return Period: Customers may return their purchased items within 14 days from the date of delivery to be eligible for a refund.

Refund Process: To initiate a return and request a refund, please follow these steps:

  1. Contact Wittiq Customer Service via email at wittiq@hotmail.com within the 14-day return period. Provide your order number, item details, and reason for return.

  2. Once your return request is approved, you will receive further instructions, including the return shipping address.

  3. Pack the item securely in its original packaging, along with any accessories or documentation that came with it.

  4. Ship the item back to Wittiq within 14 days of receiving return instructions. Please note that the cost of return shipping is the responsibility of the customer.

Refund Eligibility:

  • The item must be in its original condition, unused, and with all original tags and packaging.
  • Refunds will be issued once the returned item is received, inspected, and confirmed to meet our return policy criteria.

Refund Process Time: Refunds will be processed within 5 business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

Exclusions: Certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon receipt.

Damaged or Defective Items: If you receive a damaged or defective item, please contact Wittiq Customer Service immediately via email at wittiq@hotmail.com. We will provide instructions on how to proceed with a replacement or refund.

By shopping with Wittiq, you agree to abide by the terms of our return policy. Wittiq reserves the right to update or modify this return policy at any time without prior notice. Please check our website for the most up-to-date information.

Thank you for choosing Wittiq. We appreciate your business!